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            SSH on the Web
            Troubleshooting
            Debugging
            Import License File
            About Secure Shell
    Advanced Information >>
    Troubleshooting >>
    Appendices >>

Troubleshooting

Select the Troubleshooting option to display the Troubleshooting dialog. If you encounter problems when using the SSH Secure Shell for Workstations Windows client, you can send a bug report by using the support web form at http://www.ssh.com/support. To make the support team's work easier, you should describe your system and the problem situation as carefully as possible. The Troubleshooting dialog helps you in this.

Click the Copy to Clipboard button to copy the troubleshooting report on the Windows clipboard. You can then paste (Ctrl+V) the report into the support web form. But please describe your problem also in your own words - the Troubleshooting dialog cannot do that for you!


troubleshooting-62.gif
Figure : The Troubleshooting dialog.

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